Contact Us
Our Email Address: beta.fronxx.com@gmail.com
Frequently Asked Questions
If you have not seen the refund in your bank account yet, don’t worry. Once you receive a confirmation email from us regarding your refund request, it means the refund process has started. For further updates on the status of your refund, you can contact your bank using the refund reference (ARN) or UTR number provided in our email.
If you are not seeing the return option, it could be because:
- Return Policy Period: Your product might be outside the return policy period.
- No Returns Category: The product may belong to the “No Returns” category. For more information, please check the product policy details on the product page.
Absolutely! You can use an international number to sign up. This number will be used for logging in and receiving order-related updates and confirmation details.
A cancellation fee is applied only if an eligible order is canceled after 24 hours of placing it. This fee compensates for the time and effort spent by the seller in processing the order. Additionally, it covers costs incurred by our logistics partner if the order has already been shipped. For more details, customers can check the order details by logging into their Flipkart account.
Yes, you will receive a complete refund if the order is canceled or returned. However, banks may apply cancellation, refund, or pre-closure charges. Please check with your respective bank for their policies on cancellations, refunds, and pre-closures.
Note: Orders for certain items cannot be canceled after 24 hours of order placement or returned once delivered. Please review the seller’s cancellations and returns policy on the product page for specific details.
Your order will be delivered by the estimated date shown on the product page for your location.